SHIPPING POLICY
At Kunsboks, we strive to ensure that your orders are delivered to you in a timely manner. We use reliable shipping methods and carefully handle the packaging to minimize any potential damage during transit. We aim to keep the shipping costs as reasonable as possible to provide you with a seamless shopping experience.
RETURN & EXCHANGE POLICY
Each Kunsboks is thoughtfully prepared and packed in small batches with great care and attention to detail. Due to the handmade and limited nature of our products, we unfortunately do not offer returns or exchanges for change of mind purchases.
Should your order arrive damaged, defective, or incomplete, please contact us within 5 days of delivery at [your email address], including your order number and clear photographs of the issue. We will gladly assess the matter and work towards an appropriate solution.
Please note:
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Products must be unused and in their original packaging.
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Colours, textures, and natural materials may vary slightly from box to box — we believe this is part of the charm of handmade creativity.
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We are unable to refund shipping costs unless an item is faulty.
Thank you for supporting slow, thoughtful making.