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FAQ
Frequently asked questions
What is included in a Kunsboks?
Each box includes carefully curated materials, tools and beautifully designed instruction cards needed to complete the featured creative project.
Do I need previous art experience?
Not at all. Our boxes are designed to be approachable and enjoyable for beginners as well as experienced creatives.
Are the boxes suitable for children?
Some boxes are suitable for children with adult guidance, while others are designed for older teens and adults. Recommended ages will be listed on each product page.
Do you ship across South Africa?
Yes, we currently ship nationwide across South Africa.
How long does delivery take?
Orders are usually dispatched within a few working days. Delivery times may vary depending on your location.
Can I gift a Kunsboks?
Absolutely. Our boxes make thoughtful gifts for birthdays, holidays, creative friends or meaningful moments of connection. We also have gift cards available.
Will the materials vary from box to box?
As many of our boxes include natural and thoughtfully sourced materials, slight variations may occur. We believe this adds to the charm and uniqueness of each box.
Do you accept returns?
Due to the handmade and limited nature of our products, we only accept returns for damaged, faulty or incomplete items.
Are your packaging materials reusable?
We thoughtfully consider opportunities for reuse throughout our packaging and materials wherever possible.
Will new boxes and creative techniques be released?
Yes — Kunsboks is an evolving collection of creative experiences, with future boxes exploring a variety of techniques and materials.
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